The United Kingdom initiated an Aviation Passenger Charter on Sunday in order to inform passengers of their rights due to this year's frequent airport disruption.
"Passengers deserve reliable services, and to be properly compensated if things don't go to plan, and the chaotic scenes we've seen at airports are unacceptable," transport minister Grant Shapps highlighted.
Shapps also said that the new charter will help to give UK passengers assurance during travels, whether for holidays, business or to visit loved ones.
